Frequently Asked Questions
General FAQ's
What services does ReconTrust provide?

As a company that provides Document Custody, Default, and Lien Release services to one of the largest loan originators and servicers, ReconTrust is equipped to meet the needs of mortgage companies on a nationwide level. We have a long history of providing timely and accurate services, and we utilize current technologies to provide efficient processes that meet the needs of our clients.

What is your affiliation with Bank of America?

ReconTrust is a proud member of the Bank of America family of companies, a diversified financial services provider serving consumers and institutions with regard to a host of banking and lending needs. We are regulated by the Office of the Comptroller of the Currency (OCC).

ReconTrust is structured as a separate entity from our affiliated banking and mortgage companies - this is to ensure our regulators and investors that we are truly independent.

How can I learn more about your privacy and security policy?

Our privacy and security policies may be obtained through the following link, https://www.bankofamerica.com/privacy/index.jsp.

How can I learn more about Bank of America?

To learn more about Bank of America, and its affiliates, please visit www.bankofamerica.com.